1. Home
  2. Knowledge Base
  3. Basic Setup and Configuration
  4. Video Tutorial for Telephone System

Time Stamps:
00:00 – Billing
01:00 – Telephone Number Assignment
01:40 – Telephone System Configuration
02:00 – Time Frames
04:50 – Auto Attendants
10:00 – Call Queues
12:50 – Adding Agents to Call Queues
15:05 – Parking Lots
16:55 – Call Routing
19:20 – User Configuration
19:45 – Masquerade
21:10 – Telephone Key Configuration
24:40 – SNAPmobile Installation
26:00 – Answering Rules
26:45 – Voicemail
28:10 – Shared Voicemail
30:30 – Adding Additional Devices to Call Queue
32:50 – User Portal
33:45 – Shared Contacts

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